Privacy Policy

The following privacy policy (the “Policy”) discloses Budget Servers practices and policies regarding the gathering and dissemination of personal information. “Personal information” is defined under Quebec law as any information which relates to an individual and allows that individual to be identified. Therefore this Policy treats of such information that allows an individual to be identified.

Personal Information We Collect

When you set up an account with us, or when you make a purchase through our website, we collect certain personal information. That information includes:

1. Your name, address, phone number and e-mail address

2. Credit card information whenever a purchase is made

3. Account preferences, including whether or not you wish to receive our newsletter and website update information by e-mail

4. Names, titles, business contact information from our corporate and business customer contacts

Why We Collect Personal Information

Personal information are collected and used for a number of purposes:

• To establish and maintain a commercial relationship with you and to provide you with products and services. Personal contact and credit card information is required to process your purchases. Account information is retained by us to enable our website to identify you, to allow you to set up and access your account and download files which you have purchased. This information is used only for these purposes and is only retained in transaction records required for internal management and auditing purposes, unless you are informed otherwise or you provide your consent.

• To understand your needs and preferences. We maintain a record of the products and services you receive from us, and we may ask you for additional information so that we can serve you better.

• To provide you with information you have requested, and to keep you informed with respect to ongoing changes to our website. Your e-mail address will be used to send you our newsletters and mailings IF YOU HAVE REQUESTED US TO DO SO. This option is available when you set up your account. You can withdraw your consent for such mailings at any time by contacting us as set out below.

• To develop, enhance or provide new products and services. We may from time to time conduct surveys and research, requesting input from our visitors to help us improve our website, products and services in an effort to serve you better. Your participation in such surveys is voluntary, and in some cases you may have the option to participate anonymously. However, your name, address, e-mail and telephone number may be required to take advantage of bonuses or other benefits which are available to survey participants, in which case your contact information will only be used for notification and fulfillment purposes.

• To manage and administer our business. The nature of the Internet is such that it passively and automatically collects certain information about a user’s traffic patterns, which may be linked to their Internet Protocol (IP) addresses. These are unique Internet “addresses” assigned to all Web users by their Internet Service Providers (ISP). Server logs record statistical information, such as visitors’ IP addresses, type of operating systems, time and duration of visit, web pages requested, and identify visitors by categories such as domains and browser types. These statistics are only used on an aggregate basis and will not contain any information that could identify you personally.

• To meet legal, regulatory, security and processing requirements (such as in response to a court order), and otherwise as permitted or required by law.

Personal information such as your name, contact information, the nature of the services or products provided to you, the terms and conditions of our contractual relationship and correspondence between you and Budget Servers may be collected, stored, used and communicated in order to enforce the terms of use our service, including disputes, legal proceedings and to comply with applicable laws.

If we intend to use personal information for purposes not identified to you or as set out above, these other purposes will be described to you at the time of collection or before using the information. We will not use your information for any other purpose without your consent.

Information We Collect When You Use Our Services


Users also should be aware that non-personal information and data may be automatically collected through the standard operation of our Internet servers or through the use of “cookies”. Cookies are small text files containing a unique identification number that identifies your browser – but not you – to our servers each time you visit our website. Cookies are not pervasive or invasive programs that enter a user’s system and damage files. They simply tell us which pages of our website are visited and by how many visitors. Cookies cannot, by themselves, disclose the individual identity of any site user.

You should be aware that Budget Servers cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for Budget Servers. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature; however, you should note that you must have cookies enabled in your browser if you wish to make a purchase on our website, log into your account or download files, since the use of cookies is necessary to perform our contract for such elements.

Third Parties’ Access to Information

Budget Servers is not in the business of selling customer information to others. Our customer information is not available for sale to any outside entity. We contract with third parties to fulfill certain functions on our behalf, such as providing marketing assistance, analyzing data, preparing and maintaining site content, processing credit card payments, and providing customer service. These agents have access to customer information only as required in order to help them perform their functions on our behalf, but they are not allowed to use that information for any other purpose and must keep such information confidential. These third party companies or entity are all located within the province of Quebec and are therefore subject to the same legal obligations of confidentiality.

We also work closely with our affiliates, and in some cases we offer services or sell documents jointly with these affiliates. When you purchase documents or services that are provided jointly by Budget Servers and one of its affiliates, we share our customer information with that affiliate with respect to your purchase.

Site visitors should be aware that Budget Servers may sometimes permit third parties to offer subscription and/or registration-based services through our website. Budget Servers is not responsible for any actions or policies of such third parties, and you should check the applicable privacy policy of such party before providing personally identifiable information.

Customer information is a valuable business asset. If for any reason Budget Servers transfers or divests itself of its business assets, our customer information will be transferred as one of those business assets.

Budget Servers will release customer information to the appropriate law enforcement, governmental or other authorities if legally required to do so. Budget Servers will also release such information if we feel it is necessary in order to protect our rights or the rights of our customers, affiliates, partners or any other party and for purposes of protection from fraud and credit risk.

External Links

The Budget Servers website contains links or references to other websites to which this privacy policy does not apply. These sites are not owned or controlled by Budget Servers, and Budget Servers is not responsible for the collection, use and disclosure of personal information or the privacy practices of other organizations or other websites to which our site may refer visitors or provide links for. When submitting personal information on such other websites, we encourage you to read the privacy policy of those sites.

Non-Secure Website Areas

You should be aware that if you voluntarily disclose personally identifiable information (e.g., user name, e-mail address) on non-secure areas of the Budget Servers website, that information can be collected and correlated and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond the control of Budget Servers.


We store subscriber and password information on our website in a secure manner. We store such information in a manner not accessible to Web browsers, behind firewall and password protection, or offline.

This site has security measures in place (including the use of Secure Socket Layers (“SSL”) encryption technology) to protect the loss, misuse and alteration of the personal information under our control. All order forms are encrypted and are transmitted via a secure server.

Employees, agents and affiliates of Budget Servers who require access to your personal information in order to fulfill their job or contractual requirements will have access to your personal information to the extent necessary to fulfill such requirements.

Updating Your Account Information

If you wish to update, modify or correct your personal information, use the “Go To My Account” option after logging in to access your account information and make changes online.

Data Retention

When you conduct business with us, we collect and retain personal information necessary to comply with applicable laws. We collect transactional information such as; “Contact information, transaction history, device history, IP address history (assigned to the account), activation date, cancellation date.”, which are retained indefinitely.

When you fill a cancellation request for your service, we can take up to 7 days to destroy the data contained on the server. Please note that we do not read, explore and/or temper in any way with the data contained in your server prior to its destruction and/or without your explicit consent.

Children’s Privacy

Budget Servers does not intentionally collect personal information about children under 13. If you are aware that a user under the age of 13 has provided us with personal information in violation with our privacy policy, please let us know at .

Opt-Out Option

Upon request, Budget Servers will allow any user to “opt out” of further promotional contacts at any time. Also, upon a user’s request, Budget Servers will use commercially reasonable efforts to functionally delete the user and his or her personal information from our database. However, following the deletion, some residual information may remain on backups and records of deletion. In such situation, the residual information will be deleted from such backups and records of deletion within a reasonable amount of time, unless you consent to its subsequent use. You can e-mail us at to request that your account information be deleted from our servers.

Your Consent

Consent to the collection, use and disclosure of personal information may be given in various ways. Consent can be express (e.g., orally, electronically or on a form you may sign describing the intended uses and disclosures of personal information) or implied (e.g., when you provide information necessary for a service you have requested, or in some circumstances where notice has been provided to you about our intentions with respect to your personal information and you have not withdrawn your consent for an identified purpose, such as by using an “opt out” option provided). Consent may be given by your authorized representative (such as a legal guardian or a person having a power of attorney). Generally, by providing us with personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified or described in this Policy, if applicable, or as otherwise described at the time of collection. You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice, however, please note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services.

Budget Servers does not collect, use or disclose your personal information other than as described in this privacy policy without your consent, unless permitted or required by law. We may be required or permitted under statute or regulation to collect, use or disclose personal information without your consent, for example in response to a court order or subpoena, to comply with local or federal regulations, or to collect a debt owed to us.

Contacting Us

This website is subject to the Personal Information Protection and Electronic Documents Act and the Act Respecting the Protection of Personal Information in the Private Sector. This legislation closely regulates our handling of your personal information. You can find more information on these Acts through the Government of Canada site, and the Government of Quebec site, You have a right to know what information we have on file about you. If you have any questions or concerns about this privacy policy, or if you would like to review your personal information, you can contact us by e-mail at